Marketing Environment:
Definition: The Marketing Environment includes the Internal and
the External that surround the business and influence its marketing operations.
Or anything that effects the marketing activities is called marketing
environment.
There are two factors of marketing environment:
There are two factors of marketing environment:
Micro: The Micro
Marketing Environment includes all those factors that are closely associated
with the operations of the business and influences its functioning. The microenvironment factor
includes:
Company: Company organizations consist of a board of directors
and functional managers. Marketing plan is grown up as per the philosophy of
the top management.
Suppliers: Suppliers
can control the success of the business when they hold the power. The supplier
holds the power when they are the only or the largest supplier of their goods;
the buyer is not vital to the supplier’s business; the supplier’s product is a
core part of the buyer’s finished product and/or business.
Intermediaries: If the product the
organization produces is taken to market by 3rd party resellers or
market intermediaries such as retailers, wholesalers, etc. then the marketing
success is impacted by those 3rd party resellers. For example, if a
retail seller is a reputable name then this reputation can be leveraged in the
marketing of the product.
Competitors: Those
who sell same or similar products and services in the market place.
Publics: Every
organization has a duty to satisfy the public. Any actions of your company must
be considered from the angle of the general public and how they are affected.
The public have the power to help you reach your goals; just as they can also
prevent you from achieving them.
Customers: Every business revolves around fulfilling the
customer’s needs and wants. Thus, each marketing strategy is customer oriented
that focuses on understanding the need of the customers and offering the best
product that fulfills their needs.
Macro: The Macro
Marketing Environment includes all those factors that exist outside the
organization and cannot be controlled. These are also called as PESTLE
framework.
Demographic:
Economic: Economic
factors have a significant impact on how an organization does business and also
how profitable they are. Factors include – economic growth, interest rates,
exchange rates, inflation, disposable income of consumers and businesses and so
on. These factors can be further broken down into macro-economical and micro-economical
factors. Macro-economical factors deal with the management of demand in
any given economy. Governments use interest rate control, taxation policy and
government expenditure as their main mechanisms they use for this.
Micro-economic factors are all about the way people spend their incomes. This
has a large impact on B2C organizations in particular.
Natural:
Technological: We all know how fast the
technological landscape changes and how this impacts the way we market our
products. Technological factors affect marketing and the management thereof in
three distinct ways:
New ways of producing goods and services
New ways of distributing goods and services
New ways of communicating with target markets
Political: These
are all about how and to what degree a government intervenes in the economy.
This can include – government policy, political stability or instability in
overseas markets, foreign trade policy, tax policy, labour law, environmental
law, trade restrictions and so on. It is clear from the list above that
political factors often have an impact on organizations and how they do
business. Organizations need to be able to respond to the current and
anticipated future legislation, and adjust their marketing policy accordingly.
Social: Also
known as socio-cultural factors are the areas that involve the shared belief
and attitudes of the population. These factors include – population growth, age
distribution, health consciousness, and career attitudes and so on. These
factors are of particular interest as they have a direct effect on how
marketers understand customers and what drives them.
Cultural:
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