Question-: Who are the participants in the buying
process in business market?
Answer: The major participants in business buying process are:
▪ Influencers: Influencers can be of different levels and the decisions that they
influence might differ from person to person or post to post. These are
basically the people who will influence the decision of which product to buy
from where and what suitable price to buy it in.
▪ Buyers: Buyers
are official experts to select the supplier and arrange terms of purchase.
Buyers may assist in product specification, but their major role is to select
vendors and negotiation.
▪ Deciders: Deciders are people within side the organization
who have formal or informal authority to select or approve the final suppliers.
▪ Gatekeepers: - Gatekeepers are people within side the
organization who control the flow of information to others.
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