Question: What are the different types of consumer
products?
Answer: Marketers usually classify consumer products into
four. These 4 types of consumer products all have different characteristics and
involve a different a consumer purchasing behavior. They are:
#. Convenience Product: A type of goods that is purchased often by a
consumer without involving much exertion of consideration. There are various types of convenience products
are:
i) Staple products: Staple products are products that are bought often, routinely, and
without much thought. Such as; Rice, Sault, etc.
ii) Impulse products: Impulse products are products that are bought quickly as unplanned
purchases because of a strongly felt need. Such as; Ice-cream, toys, magazines,
etc.
iii) Emergency products: Emergency products are products that are purchased immediately when the
need is great. Parts of car, medicine service for emergency patient, raincoat
for rainy season, etc.
iv) Home delivery products: These products are mainly delivered to customer’s home.
#. Shopping Product: A type of product that
requires consumer research and comparison (quality, price and style) of brands.
Shopping products are:
i) Fashion Products: Fashion products are shopping goods that are purchased for their
appearance, distinctiveness or style. Such as; garments, gift etc.
ii) Service Products: Service goods are durably shopping goods that represent relatively large
outlays to the consumer and that usually require repair or other servicing.
Such as; TV, Air conditioner etc.
#. Specialty Product: A product that is not purchased on a regular
basis and consumers do extensive research before purchasing these items. The
most rarely purchased products among the different types of consumer products
are specialty products. For example special jewelry, an expensive car, Rolex
watches etc.
#. Unsought Product: An unsought product is a
product that a consumer either does not know about or knows about but does not
consider buying under normal conditions. Thus these types of consumer products
consumers do not think about in ‘normal life’, at least not until they need
them. Such as Life insurance and
funeral service, encyclopedia, fire extinguisher and reference books.
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